Vodacom *******.

<p>Here is how they get you; 1. You get a call that you are eligable for an upgrade 2 to 3 months before your contract expires.</p> <p>2. You accept the upgrade.</p> <p>3. The following month you get a huge bill and they tell you that you are billed separately for the device therefore now need to pay for the 2 devices until the initial 24 month contract is complete.</p> <p>4. two years later they tell you that your contract end date is the date of the initial contract not the upgrade date.</p> <p>5. however from the upgrade date you start paying for the new device.</p> <p>6. MTN allows you to upgrade as early as 20 months with no nonsense about paying for 2 devices and can choose any plan higher or lower than your existing plan, I initially believed that this was an industry norm, turns out Vodacom just *****s their customers. ********** business practice*</p>