SD
Sasha D
1 reviews | Active since Feb 2021
12 Apr 2021, 09:21
Vodacom - ******* !!!!
How can a premature cancellation fee exceed the amount payable if I paid the account in full??
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Replies (2)SD
Sasha D's updateReviewer Update
12 Apr 2021, 09:28I am actually over the idea of an early cancellation. My contract ends in July and at this point it's just easier to wait it out than to argue. I relocated to the UK in December, having 7 months left of a 24-month sim only contract I was aware there would be a fee. I was paying roughly R1007 per month so at worst I would have expected to pay a portion of R7049. My early cancellation quotation was over R11000... Vodacom still doesn't understand what the problem is!!??
All these companies are the same so why pay more? Rather look at more affordable options like Telkom, same service but at least they're more affordable.
All these companies are the same so why pay more? Rather look at more affordable options like Telkom, same service but at least they're more affordable.
SD
Sasha D's update12 Apr 2021, 09:28
Reviewer Update
I am actually over the idea of an early cancellation. My contract ends in July and at this point it's just easier to wait it out than to argue. I relocated to the UK in December, having 7 months left of a 24-month sim only contract I was aware there would be a fee. I was paying roughly R1007 per month so at worst I would have expected to pay a portion of R7049. My early cancellation quotation was over R11000... Vodacom still doesn't understand what the problem is!!??
All these companies are the same so why pay more? Rather look at more affordable options like Telkom, same service but at least they're more affordable.
All these companies are the same so why pay more? Rather look at more affordable options like Telkom, same service but at least they're more affordable.
Vodacom's replyOfficial
12 Apr 2021, 09:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2021, 09:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team