LK
Liesel K
1 reviews | Active since Dec 2018
01 Jul 2019, 16:35
Vodacom *******
Apparently if you dont use your device for 5 months your insurance no longer covers repairs. However they continue to charge you for insurance and data...even when the device is not in use. Disgusting. I would like a refund. ***
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Replies (2)
Vodacom's replyOfficial
02 Jul 2019, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jul 2019, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jul 2019, 13:37Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2019, 13:37
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We have provided you feedback with regards to your query.
Regards
Vodacom Consumer Website Team
Best regards,