Vodacom *******

I honestly don't know how Vodacom customer care works. This is the third time we have had problems. We actually got some one who seemed to know what the actual story of our problem was and thought that it all whas solved. But here we go again. For some one who pays Vodacom almost R 3000 per month you would think that they would communicate with each other so if the problem arises again they can check up where it all started. As for customer services it is useless as we are told that their is nothing that they can do.