1 reviews | Active since Dec 2011
Well I must say that Vodacom came back to us very quickly. The response was a take it or leave it attitude. Now my wife and I have been ripped of again with their blessing. Once again after the vodacom salesmen told us after they made a phone call to someone, that we would be able to accumulate our air time every month as we have been for the last fifteen years . We had all the airtime that we saved before the upgrade taken away and was told that we cannot accumulate air time. Also we should have been told this when we did our upgrade. Which as I mentioned we were told that we could by the Vodacom sales assistant. So after paying Vodacom in excess of R 2700 per month we must just keep our mouths shut and go on being ripped of by them.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Alwyn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Best regards,
Dear Alwyn,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Best regards,
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