JD
Jesse D

1 reviews | Active since Jan 2017

09 Jun 2018, 20:22

VODACOM *******

I purchased R149 vodacom airtime and was rewarded R75 extra airtime. I also purchased R249 vodacom airtime and was rewarded with R124 bonus airtime. However on both occasions the airtime never reflected. This is absolutely ridiculous and I hope it is rectified. You people already take our data, could we at least get the airtime back? Idiots!

0
Replies (2)
Vodacom
Vodacom's reply11 Jun 2018, 10:36
Official

Dear Customer

Thank you for making us aware of this issue.

We will follow up on this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Jun 2018, 10:57
Official

Good day Jesse,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,