1 reviews | Active since Jun 2009
Vodacom *******
Was checking my latest invoice and shocked to find that I was being charged R7 per day for Vodafone Live - SOMETHING I HAVE NEVER SUBSCRIBED TO.
I was previously told by Vodacom (after yet another *****elent episode) to send sms to 31050 with message STOP ALL WC.
Today Vodacom tell me that this does not work. They could tell me who and how I subscribed.
VODACOM *******
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call. The charges have been reversed and the subscription has been cancelled.
Please note you may see a charge on your invoice dated June although the credit covers that charge also.
We apologise for any inconvenience caused.
Kindly review your Hellopeter posting should you have the time.
Regards
Moddy
Good day
Thank you for taking my call. The charges have been reversed and the subscription has been cancelled.
Please note you may see a charge on your invoice dated June although the credit covers that charge also.
We apologise for any inconvenience caused.
Kindly review your Hellopeter posting should you have the time.
Regards
Moddy