GZ
Gail Z
1 reviews | Active since Jan 2016
13 Jan 2016, 12:41
Vodacom *******
Fed up of the customer always carrying the brunt. There is always a story.... How can Vodacom supply a phone that goes faulty within 2 months (screen) then they repair it but I must pay for the new protective screen which are not cheap. Phone wont charge and all of a sudden, after 18 months, I forced the charger into the phone the wrong way. Sorry but I am not as stupid as you would like to make out I am.... How about supplying phones that actually last the whole period of the contract WITHOUT problems. \Oh but you signed to say you agree bla bla bla"but its **** coz if I dont sign I cant get the phone repaired.... You have the customer over a barrel... """
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Replies (1)Vodacom's replyOfficial
13 Jan 2016, 20:49Hello Gail Ziets,
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Vodacom's reply13 Jan 2016, 20:49
Official
Hello Gail Ziets,
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
