1 reviews | Active since Apr 2012
Vodacom Rip me off
on the 20th April 2018 i downgraded my package and the consultant that assisted me fail to disclose the additional cost of R562.00, that comes with this downgrade. I find that VODACOM is a total ******* to customers. Now i have a high bill to pay end May 2018. The reason for the downgrade was for my budget purpose and now i have pay R1416.00 . VODACOM does this makes any sense to you or your business. Thank god my contract come to an END 29 August 2018 and i will not be renewing AGAIN.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Colin
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Dear Colin
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team