VODACOM RINGTONE ****

Inappropriate Ring tone

A few months ago, I called Vodacom because I was told by a friend that when she called me on my cell there was song tune as my ring tone. To my knowledge, you need to subscribe to this, and I did not.

I called Vodacom, one of their consultants told me that i had subscribe to it and after me telling her that I did not, she still says that they will not just subscribe on my behalf. I advised that I did not, and she then goes on to say that maybe some else did. I confirmed that no one else uses my phone besides me. She then says that there are other companies that use our numbers and subscribe. How did they get my details?

I asked her to find out who they were as my airtime is being taken. She said they cannot. I asked for a refund she says they cannot refund my money. Fine, i did not have time to waste and asked her to unsubscribe. Which she did. I buy airtime from Vodacom and they allow some company to deduct money from my airtime but they can’t refund my airtime back. REALLY!!!

Today I get a call from our company switch board consultant advising that I have a man preaching when he tried to put a call through to my cell. I then call my cell and low and behold, he was right.

I received calls from clients on this phone. I am absolutely disgusted with the ringtone of a man screaming. This is high unprofessional. Had my superior received a complaint from a client, what would be the case.

This is now the second time it has happened and i want answers. Who the HELL is doing this and why the HECK must I be charged for this? I want answers.