LK
Leonardo K

1 reviews | Active since Feb 2016

25 Feb 2020, 17:30

Vodacom Riggs their download fibre speed

How bad can Vodacom Fibre service become that they have to cheat on their download speed reports? Vodacom is rigging their application to state a higher download speed than they actually give you. No wander they always direct you to their application: Vodacom Business MTB Speedtest. It is a cheat!! I compared the Vodacom speedtest result with that of Telkom Saix: Vodacom was showing over 23 Mbps, when in reality I was getting just over 16Mbps. That is why I get poor connectivity and poor download view. The goverment should intervene and stop Vodacom from cheating and *****ing from the public!!

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2020, 09:22
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
Vodacom Consumer Website Team