vodacom Ridiculous services in south africa

Hello,<br> I am frustrated about vodacom services. I have logged a complaint on hellopeter regarding my statement and I received a call from vodacom consultant to assist me and he said he is not sure why I am not receiving statements and he will escalate the issue but for mean while he is sending the statement to me..the statement he sent me useless and that statement is not the actual statement which i receive every month, this statement is contained all the information since I born. Please try and resolve this and I am telling consultant I spoke is doestnt even bother about the customer when I asked him why vodacom is giving me this much of inconvenience and I want something as token of appreciation, he doesnt even tried to convince me. which is too bad..i have asked token of appreciation not just like that, i have asked because vodacom will learn a lesson so that you never do mistakes. Vodacom is getting worst in South Africa.. i have already ported my primary number to telkom and I will still have to do the same with this number as well...as soon the contract end.<br> <br> Good Luck vodacom.<br> <br> PC-0W6T-2D76QZ<br> 009H~HVFM