VB
Victor B

1 reviews | Active since Nov 2020

30 Nov 2020, 17:48

Vodacom ridiculous service

Once again very poor and ridiculous service. They cannot help me although i follow all their prompts. This sags is ongoing since March this year.after my last complaint and talking to their consultant I am not getting helped. Went into Vodacom Tyger valley and the consultant had to agree *** cancellation consultants are inept. Camcel my ****** contract every time I phone it's a system problem and they will get back. It's now again 3 months later.

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2020, 07:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team