1 reviews | Active since Apr 2019
VODACOM-RIDICULOUS AWFUL CUSTOMER SERVICE
I've been struggling to resolve a debit order date change with Vodacom for months I change the date of debitorder the first month after the said change the chaos struck. Long struggle to get things sorted emailed proof of payment and they unblock contracts. One month later and now they say the proof was never received Emailed it again. After arguing with a customer care consultant Tsheu who refused to put the call through to the mnagaer or supervisor Emailed proof again. Same fight cant remember the consultants name. But i was asured that he will fix the problem Today they blocked the numbers again due to arrears The same one proof was send to through again
This is RIDICULOUS AND ABSOLUTE UNACCEPTABLE!!! Ive been a loyal vodacom customer for years and now i cant even speak to a supervisor.
Would like to hear your feedback My contact number ********** 703....
But oh wait you wont be able to talk to me because I'm blocked due yo your Ridiculous Poor customer care
As per our email correspondence. we can confirm that your query has now been resolved.
Regards,
Vodacom Consumer Website Team
As per our email correspondence. we can confirm that your query has now been resolved.
Regards,
Vodacom Consumer Website Team
