Vodacom ridiculous
<p>For the past 6 weeks I've been waiting for vodacom to investigate Vodafone live charges which no one can tell me how or why I'm being charged for ithe. In the mean time I am expected to pay in the hopes they refund me. I'm on the red advantage package so it's not cheap and I just noticed when I use my free minutes it doesn't finish old ones first which means they gain my minutes if I dont use all every month which is absolute *******. Very disappointed with Vodacom lately and I'm stuck with them for another 2 years!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
