Vodacom - RICA

<p>My phone has been disconnected from the Vodacom network apparently due to non RICA compliance.</p> <p>This occurred a few weeks ago and today, 21/07/2016 I am again experiencing the same disconnection for the same reason !</p> <p>The first time this occurred it appears that I have been subscribed from a prepaid service to some contract by a Cellular Service Provider I have never heard of or authorised.</p> <p>I am unable to contact Vodacom as I cannot make or receive calls, including Vodacom Customer Service as my number is disconnected from the Vodacom network.</p> <p>However, about 2-3 weeks ago I took my ID book and proof of residence to Vodacom Franchise Branch at Lifestyle Centre, Ballito and had my cellular number RICA-ed.<br />I use my phone for business purposes daily and without any prior notification whatsoever, I cannot use my cellphone as of this morning, 21/07/2016.<br />I am looking to port my number to another cellular provider in the hope that this will solve my problem.</p> <p>Worst part is I cannot get to a Vodacom store during the week, as I work fulltime and now have to waste more of my time and money to have this problem rectified.</p> <p>This is absolutely unacceptable !</p>