1 reviews | Active since Sept 2012

29 Oct 2017, 19:12

Vodacom rewards Ster-Kinekor false advertising

Vodacom and Ster kinekor currently have a rewards program giving customers 30 percent of movie tickets

I tried to utilize this incentive but the registration link did not work I mailed the relevant parties to address the link and the response was that the promo had ended and the excuse given was that tickets were sold out .

This is a lie .

The promo makes no mention of while stocks last given we taking movie tickets here not stock , no mention of limited tickets available at all

In fact the advert which I will attach states the applicable dates the promo is affective namely it is still in fact due to carry on until 7 November stipulated in writing

This is absolutely disgraceful service and clearly false advertising

They are in breach of what the promo stipulates in writing

Unacceptable business ethic

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2017, 06:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team