DU
Dylan U

1 reviews | Active since Jun 2018

09 Jul 2018, 20:48

Vodacom Rewards

Pathetic service from vodacom rewards. Its been 2 months and I'm still waiting the delivery of my promotional DeX pad and memory card.

0
Replies (3)
Vodacom
Vodacom's reply09 Jul 2018, 20:57
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply16 Jul 2018, 09:45
Official

Dear Dylan

We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused

Please make sure to contact the Rewards call centre on *** for urgent assistance.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team

Best regards,

DU
Dylan U's update17 Jul 2018, 08:43
Reviewer Update
I phoned the number provided and it takes me to the Vodacom ***** line. Then tells me there is technical problems and cuts the call. Absolute **** service from Vodacom.