Vodacom Reward Program Just a **** to ***** Your Money

Vodacom Rewards is just a ****. I was called by a Vodacom rewards agent telling me that because I am a VIP customer, they are going to save me money by giving me more data and I am going to pay less. Since they offered this to me on three of my contracts I thought why not, a little bit of extra data why not. But behold, that was just a **** from Vodacom! They promised me that it is not an upgrade to an existing contract, it is just a better price and if I would like to upgrade later I would be able to do so. So I agreed, because it will cost me less per month for less data. Then the contact came and guess what: 1. I have to pay a upgrade fee of R149 for each contract they upgraded. They promised me no extra fees. 2. I have to pay more a month now, because it is more data I receive. 3. I have to pay an additional R239 per month for a school reward program 4. I am unable to upgrade my contract. So I logged a dispute with Vodacom, and they were so understanding, they will call me back and revert the whole process. It is 4 days later, no word from them. They most properly smiling of all the money they are going to get from their so called VIP customer. So if they treat a VIP customer like this, how will they treat first come customers? I am starting to wonder if Vodacom is really worth while as a service provider.