BD
Brigitte D
1 reviews | Active since Mar 2018
13 Mar 2024, 08:33
Vodacom (Reward) is a Micky Mouse Company Beware!
I am battling to get my billing corrected with Vodacom's third party Rewards. I called them three weeks ago and they said they would correct it , now they send me an SMS saying they deducting the incorrect amount again. Should be R617.98 per month but they deducting R885.98 per month. I simply cannot continue on like this on a month to month basis.
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Vodacom's replyOfficial
13 Mar 2024, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2024, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team