Vodacom, review my account please!! Your 'MY VODACOM' is useless!!

<p>I am registered online on My Vodacom, with the hope of viewing my account online. This absolutely sucks, it's of no use to me. The Monthly Statement which I receive from Vodacom does not correspond with the one that I view online. I have addressed this with Vodacom numerous times (telephonic and email), see below for the response that I received. I went onto My Vodacom today, and took a Statement from as far back as 01/04/2016 to 09/06/2017 and it gives me a balance of -R536,82. To me that is overpaid. Can someone please review my account as a matter of urgency. Your services really sucks, your online portals are useless!!</p> <p> </p> <p>Reply from Vodacom<br />Good day M</p> <p>Kindly find the attached statement reflecting how invoices and payments were made and received since the beginning of the contract.</p> <p>The statement you have provided might have been affected by the date that was selected to pull the records from.</p> <p>Regards</p> <p>Simon Ramapuputla<br />Subscriber Collections</p> <p> </p>