LM
Lebo M

1 reviews | Active since Nov 2025

05 Mar 2026, 08:46

Vodacom review

I am extremely disappointed with the service received from Vodacom. The customer support response time is poor, and my issue has not been resolved despite multiple follow-ups. Communication is unclear, and there seems to be no urgency in assisting customers.

As a paying customer, I expect efficient service and proper feedback. Unfortunately, my experience has been frustrating and inconvenient. I hope Vodacom improves its customer service and accountability.

0
Replies (1)
Vodacom
Vodacom's reply05 Mar 2026, 10:32
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team