LM
Lebo M
1 reviews | Active since Nov 2025
05 Mar 2026, 08:46
Vodacom review
I am extremely disappointed with the service received from Vodacom. The customer support response time is poor, and my issue has not been resolved despite multiple follow-ups. Communication is unclear, and there seems to be no urgency in assisting customers.
As a paying customer, I expect efficient service and proper feedback. Unfortunately, my experience has been frustrating and inconvenient. I hope Vodacom improves its customer service and accountability.
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Replies (1)Vodacom's replyOfficial
05 Mar 2026, 10:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Mar 2026, 10:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
