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Anél Dreyer Chapman

1 reviews | Active since Mar 2019

06 Mar 2019, 16:06

Vodacom review

I ordered an iPhone 6 via the internet. They delivered the iPhone 6 to the wrong address and to the wrong person without my consent and my Id.

0
Replies (2)
Vodacom
Vodacom's reply06 Mar 2019, 16:09
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply13 Mar 2019, 12:22
Official
Dear Anel, 
 Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 

Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance. 
 
Regards,
Vodacom Consumer Website Team 

Best regards,