1 reviews | Active since Dec 2016

08 Apr 2021, 13:14

Vodacom returns number to *********.

Worst experience from Vodacom barely a week after my grandmother's number was ****** by ********* and Vodacom reassuring us that it's been flag the number was taken again. This is the type of incompetence that has become the marker for why I refuse to use the network or any of its other services.

0
Replies (2)
Vodacom
Vodacom's reply08 Apr 2021, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update08 Apr 2021, 15:26
Reviewer Update
I'm no longer interested in dealing with Vodacom as a whole. I don't need your consultants to call me. You failed as a network and I am no longer a customer of any of your services. Terrible service is something I won't tolerate.