PM
Precious M

1 reviews | Active since Apr 2021

09 Jan 2024, 11:05

Vodacom retention department is a **** of ****

This nonsense that you guys are doing won’t work with me, your retention department has been dropping my calls when I try to cancel my contract with you and worse trying to convince me to stay on contract when I opt not to? Fikile from retention department grow up and stop acting like a desperate sales person, when a client wants to opt out learn to respect that along with the rest of your colleagues who follow the same pattern of dropping my calls nxa

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2024, 12:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team