JF
Jess F

1 reviews | Active since Oct 2019

31 Oct 2019, 18:21

Vodacom Retail Park East London

Went to complete an application for a contract and gave all the required documents to the sales consultant. All that had to be done was the sales consultant had to process the documents and submit application. We are now about a month and a half later he has not contacted me. Shame, Lost a sale,Lost a loyal customer. Poor customer service.

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2019, 07:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team