Vodacom Restricted Access

A few months ago, I had to turn on parental settings on my phone as I was lending it to my nephew. <br> <br> When I got my phone back, I took my ID as requested when the restricted access message pops up, to a Vodacom store. They advised that I purchase a new sim card and do a sim swap as they couldn't reverse this parental control, which I did. I returned to the store and was told again that they couldn't assist me, after following their instructions. <br> <br> I need my phone to perform certain transactions and to access important websites. What's the point of having certain things available to customers, if you can't reverse them when necessary.<br> <br> So dissatisfied with Vodacom's services