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1 reviews | Active since Oct 2017

09 Sept 2018, 10:55

VODACOM response to review - they call and just hang up if they don't like response

....... continuation of previous review ......... I actually received a call from somebody at VODACOM

Guess what? ......... They do not like the explanation, they simply hang up ........

Everything else is "no reply" harassment SMS's- otherwise I think I am speaking in chinese .......

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2018, 11:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team