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ismail I
1 reviews | Active since Mar 2009
21 Jan 2022, 11:34
VODACOM RESPONSE TIME
hi since getting a call from them just to say they will go through recordings to verify their own policies..i havent heard of them since ..MAYBE IM JUST A SMALL FRY TO Them.My contribution for all these years is no longer important to them ..But we the small ones helped them to grow.So please Vodacom let me know if u still gona assist me.I noted that your ratings are not looking good on websites.Assist me and other clients to make us happy callers again
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Jan 2022, 14:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jan 2022, 14:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Jan 2022, 13:32Dear Ismail Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided previously and it remains the same. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2022, 13:32
Official
Dear Ismail Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided previously and it remains the same. Regards Consumer Website Team
Best regards,
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ismail I's updateReviewer Update
26 Jan 2022, 14:19hi
no positive indication as what vodacom or when they will collect device ,no email or call or any form of communication as to what vodacoms plan of action are
no positive indication as what vodacom or when they will collect device ,no email or call or any form of communication as to what vodacoms plan of action are
iI
ismail I's update26 Jan 2022, 14:19
Reviewer Update
hi
no positive indication as what vodacom or when they will collect device ,no email or call or any form of communication as to what vodacoms plan of action are
no positive indication as what vodacom or when they will collect device ,no email or call or any form of communication as to what vodacoms plan of action are