AG
Alexandra G
1 reviews | Active since Jan 2014
14 Dec 2018, 09:36
VODACOM RESPNSE TO HELLOPETER
The follow up by Vodacom was satisfactory - they confirmed that my mother's contract was cancelled and as to why she was still getting calls from them.They wrote off the small arrears which should have been done on cancellation.Thank you - finally!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Dec 2018, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2018, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Dec 2018, 15:11 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. Regards Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2018, 15:11
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. Regards Consumer Website Team
Best regards,