SN
Simba N

1 reviews | Active since Aug 2018

10 Aug 2018, 15:01

Vodacom Resolved My Query

Ref: EC-1KM0-1ENLAW

After logging a query on HelloPeter on the 8th of August, today just after two days Vodacom responded and sent me a letter that will clear my name on ITC in a few days. I am very happy about this. Though it initially took a bit of time Vodacom came to the party. May they do likewise for others who might be in the same situation I was. Thank you Vodacom.

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Replies (2)
Vodacom
Vodacom's reply10 Aug 2018, 20:53
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Aug 2018, 10:30
Official

Dear Slickslim

Thank you for expressing your appreciation for the service rendered.

Regards

CJ

Best regards,