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NONTOKOZO N

1 reviews | Active since Nov 2015

13 Mar 2018, 08:51

Vodacom, Rescuebox, Safety-EM..... ************ and pathetic ******** *******!!!

Rating Vodacom with a 1 star is being generous.... they truly deserve ***. Few months ago got a call from their sales about some promotion. I was interested to that deal which I immediately want to sign up with them. I gave all the required information only to find that 5 days later, there is no delivery as promised and then told I do not qualify. Pay day comes and on my bank statement I noticed 2 unauthorized debits from Rescuebox and Safety-EM, both debiting R55 each. Queried with my bank I was told to reserve the charges which I did. Following month the same happens and I found out that these debits are linked to Vodacom. These are their cronies who **** people using their information given to Vodacom. Pathetic business conduct from Vodacom. We entertain your calls in earnest only to be *****ed by you and your equally ******* cronies. Next time I get a call from Vodacom I will have some choice words for you all. I want these debit orders to stop and get my money for February. But then what can you expect from SA business arena but *******ion and ************ wealth and gains. Bet ya.... no response will be coming because they couldn't care less.

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Replies (1)
Vodacom
Vodacom's reply13 Mar 2018, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team