sB
saffiera B

1 reviews | Active since Feb 2013

05 Apr 2023, 10:46

Vodacom requested for RAM courier to take back the order.

I signed up for month to month of Vodacom S*** Ram courier services were to deliver the package I called to have to delivered at my work address. I changed the location and afterward, RAM never called me again. On the days of working from home, I called again to reschedule to have the device delivered to my house address of which RAM said Vodacom requested for the router to be taken back. I was called once by RAM couriers very poor service from both companies I need this asap to work full time from home and tomorrow I have an appointment to install with Vuma. Ram order: A***

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2023, 12:09
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team