sB
saffiera B
1 reviews | Active since Feb 2013
05 Apr 2023, 10:46
Vodacom requested for RAM courier to take back the order.
I signed up for month to month of Vodacom S*** Ram courier services were to deliver the package I called to have to delivered at my work address. I changed the location and afterward, RAM never called me again. On the days of working from home, I called again to reschedule to have the device delivered to my house address of which RAM said Vodacom requested for the router to be taken back. I was called once by RAM couriers very poor service from both companies I need this asap to work full time from home and tomorrow I have an appointment to install with Vuma. Ram order: A***
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Replies (1)Vodacom's replyOfficial
05 Apr 2023, 12:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2023, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
