MS
Merryck S
1 reviews | Active since Jul 2018
30 Sept 2019, 17:32
Vodacom "Report ****s & hoaxes" is the biggest **** and hoax - it does not work!!
So Vodacom has allowed a company called P_SQUAREM GAMES to deduct money from my account. I posted already what I though about that. Today I was on their website and saw a thing called "Report ****s & hoaxes". Good, I thought, let's do that. Clicked on it and guess what happens? Absolutely ****** all! Yep. THAT is EXACTLY how much those bunch of ******* care!!
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Replies (2)
Vodacom's replyOfficial
01 Oct 2019, 07:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2019, 07:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Oct 2019, 14:29Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards,
Consumer Website Team
Vodacom's reply10 Oct 2019, 14:29
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards,
Consumer Website Team