TC
Tim C
1 reviews | Active since Sept 2019
14 Sept 2019, 06:58
Vodacom reply is PR LIES AND FILTH
Earlier this week I shared my terrible Vodcom experience.
They rep**** very quickly apologizing and saying a consultant would call me to resolve this issue.
NO CALL, NO CONTACT. THIS IS CALLED PR, THEY REPLY TO ALL QUERIES THIS WAY, BRUSHING UNDER THE CARPET AND HOPING IT WILL GO AWAY.
EVEN MORE ANGRY NOW.
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Replies (2)
Vodacom's replyOfficial
14 Sept 2019, 11:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2019, 11:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
23 Sept 2019, 14:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply23 Sept 2019, 14:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team