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mignon M
1 reviews | Active since Aug 2024
14 Aug 2024, 13:18
Vodacom Repairs.Useless.
I sent my laptop in for repairs.Its already 5.5 weeks later and trying to get any information from anyone is useless. I have never experienced this bad service.
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Replies (2)
Vodacom's replyOfficial
14 Aug 2024, 14:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2024, 14:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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mignon M's updateReviewer Update
18 Aug 2024, 13:34So vodacom actually phoned me 2 days later and promised to give me feedaback on the same day...Guess what...Its already 4 days later and still no answers from Vodacom...Going on week 7 and I still font know where my latop is thats being repaired under warranty!!!
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mignon M's update18 Aug 2024, 13:34
Reviewer Update
So vodacom actually phoned me 2 days later and promised to give me feedaback on the same day...Guess what...Its already 4 days later and still no answers from Vodacom...Going on week 7 and I still font know where my latop is thats being repaired under warranty!!!