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Andrew van der spuy

1 reviews | Active since Jul 2011

18 Oct 2022, 09:15

Vodacom Repairs Useless Company

The most useless insurance service offered by the most useless of companies. Had to book my device in with no loan device given even though I'm entitled to one. Got told it will take 2 weeks to repairs. After 4 weeks I still have not received my device. Take the R400 pm you spend on insurance at this useless company and find an insurance provider that will fix your phone on the spot for you if not they will give you a new phone. Don't ever consider using useless Vodacom Repairs. *********** unhelpful staff to boot.

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Replies (2)
Vodacom
Vodacom's reply18 Oct 2022, 09:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
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Andrew van der spuy's update18 Oct 2022, 18:01
Reviewer Update
**** poor standard response from this pathetic company. Where is your phone call? I'm ****ing waiting.