TN
THABILE N
1 reviews | Active since Jan 2016
03 Jun 2025, 11:46
Vodacom repairs umhlanga branch PATHETIC SERVICE.
I'm disappointed with Vodacom repairs umhlanga branch, Ackermans Phoenix Plaza Patherton Road they booked the device on the 28th of April I went to check if the device has been sorted out by the 31st of May since they put the cheap screen that only worked 3 days that went blank and the response that was received is that they want my phone password yet they only sorting out blank screen, the service is pathetic I'm paying for the phone that I have not used for 6 weeks.
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Replies (1)Vodacom's replyOfficial
03 Jun 2025, 12:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jun 2025, 12:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
