CB
Christa B
1 reviews | Active since Jun 2020
28 Sept 2020, 16:42
VODACOM repairs to Laptop under Warrantee - NO JOY
Lenovo Laptop, under warrantee handed in for repairs. Aug 2020. Paperwork (Invoice, Receipt, ..) handed to me on taking out contract, was incorrect causing issues to have repairs done. When following up, always promises but no joy and still no direct answer. Without Laptop for months now but still getting billed for full amount. TOTALLY UNACCEPTABLE
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Vodacom's replyOfficial
29 Sept 2020, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team