NM
Nomsa M

1 reviews | Active since Nov 2014

21 Jun 2023, 09:01

Vodacom repairs poor service

came to Vodacom world on the 17th June 2023 for this following phone, and one of the consultants by the name of Mpho Diphate helped and this is the quotation i got from her and I accepted the quotation and asked her to book my 3 phones, ***9 - Samsung galaxy note - R***73 - Samsung galaxy A22 5g - R***74 - Samsung galaxy A21 - R1623

When I call for follow up only one of the 3 phones the price was correct the other ones they have changed it or is not the same one that Mpho gave me and I agreed on, kindly help me as I am travelling from far and I don’t know why Vodacom as big as it is can do this to their customers,

0
Replies (1)
Vodacom
Vodacom's reply21 Jun 2023, 10:06
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team