Vodacom Repairs is a nightmare department

Utter useless service from Vodacom Repairs.

Took my Samsung freestyle projector in for a warranty repair due to it not finding a Wifi Module on the 07.02.2024..since then at has been nothing but downhill. While in their care it was damaged by their courier company, and its been back and forth with no resolution......when i went in to the store last week for a face to face follow up (Wednesday 10.04.2024) due to no feedback being provided....I am the one that has been having to continuously phone for feedback since March...which is a nightmare as the Pavilion store does not answer the enquiry extension. Last update I got from my store visit....is that the device has finally been repaired by the damage they caused and it would be sent the same day 10.04.2024 and its now the 16.04.2024...and still no device. Tried the *** for tracking and it does not work.

So happy I opted to not renew my Vodacom contract, and doubt I will ever get another one for them again