RO
Robert O

1 reviews | Active since Mar 2021

07 Mar 2021, 12:04

Vodacom repairs highveld mall

Never go to vodacom highveld mall for any repairs bought a laptop by them and the screen broke took it in for the insurance claim and they tell me they can't fix it due to the warranty that has expired what has the warranty to do with the insurance? I'm struggling more than 5 months to get it fixed and now they tell me i have to phone the head offices for help with the repairs no one wants to help you they really has the ****st serves ever

0
Replies (2)
Vodacom
Vodacom's reply07 Mar 2021, 16:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RO
Robert O's update07 Mar 2021, 16:49
Reviewer Update
Thank you i will be waiting