LM
Lebogang M
1 reviews | Active since Feb 2014
03 Feb 2020, 12:56
Vodacom repairs fourways terrible service
I took my Samsung S Gear 3 watch in for repairs in December. Since then I have been called only once, promised to be sent a email but nothing has sufficed. Today I call in and the lady does not know anything about my watch. The service from the front line staff is **********.
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Vodacom's replyOfficial
03 Feb 2020, 16:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2020, 16:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
Lebogang M's updateReviewer Update
09 Feb 2020, 08:15Vodacom dont promise things you are not going to do. No consultant has called. This message just seems to be automated and nothing else. I'm looking for another network.
LM
Lebogang M's update09 Feb 2020, 08:15
Reviewer Update
Vodacom dont promise things you are not going to do. No consultant has called. This message just seems to be automated and nothing else. I'm looking for another network.