Vodacom Repairs department

Item: Vodacom
Rating: 1
Author: Karabo M

I regret ever signing a contract with Vodacom, can't wait for it to end so I can switch to MTN.

It's been 4 MONTHS AND my query is still not resolved, what is worse is that I'm paying but no service at all. My family is without any internet connection. 😭😭😭

I'm out of words, can't skip payment because it affect my own credit, disappointing and frustrating service from VODACOM.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

04 Feb 2025, 14:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Feb 2025, 14:07

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Karabo M's updateReviewer Update

04 Feb 2025, 17:35

Total inconvenience as my kids can't access the Internet for school work. VODACOM please I'm paying for this service😭😭😭😭

Karabo M's update04 Feb 2025, 17:35

Reviewer Update

Total inconvenience as my kids can't access the Internet for school work. VODACOM please I'm paying for this service😭😭😭😭

Karabo M's updateReviewer Update

06 Feb 2025, 17:03

VODACOM Repair department is mickey mouse business.To think a brand like Vodacom will associate itself with professionalism was just thought, reality is they are the worst network.

My contract is ending in 5 months, can't wait to sign up with MTN.

Karabo M's update06 Feb 2025, 17:03

Reviewer Update