BW
Bart W

1 reviews | Active since Aug 2015

12 Aug 2015, 10:45

Vodacom Repairs: ****************

I bought a Samsung Galaxy Tab4 on 8 Dec 2014. The battery started giving me problems lately and I took it to Vodacom Repairs in Sandton City (Office Towers 1st floor). Job number:***1.<br> I was told that the guaruntee on a battery is 6 months. I could not believe my ears!<br> I took a look at my contract and noticed that it said: \Warranty from date of purchase lies with the manufacturer". I checked Samsung's website and found that it clearly states that the warranty on a battery is 12 months!<br> I told Vodacom Repairs about this"

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2015, 13:23
Official
Hello Defspes,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,