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Ephaphrus S

1 reviews | Active since Apr 2017

07 Apr 2017, 14:15

Vodacom repairs centurion

<p>Dear hello Peter </p> <p>ive bought Sony Xperia M4 at vodacom shop centurion. Within a month my phone switched off and couldn't switch on. I took it for repairs in vodacom repairs centurion. They fixed it and after two months my phone couldn't switch on again. I took it to Vodacom repairs Menlyn. Now my phone is a year old and still can't switch on. I took it back to repairs in centurion and now they can't help me. I've bought this phone for R6000 it's a year old and now vodacom can't help me. I called vodacom customer service on ********** I spoke to Cynthia, she couldn't help me. All she said was I should buy myself a new phone. I haven't enjoyed this phone since I bought it. R6000 down the drain. Vodacom refuse to fix my phone. What must I do?</p>

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2017, 15:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,