AW
Adri W
1 reviews | Active since Jul 2018
03 Nov 2021, 14:08
Vodacom repairs centre - bad service
I wrote a review about how unhappy I am with my new Renno OPPO 5 which I got from Vodacom. They said they will get back to me which they never did. Vodacom, your service sucks. I got a new Renno OPPO 5 phone in October which has been replaced 3 times because it overheats. The last time you gave me a different colour which I'm not happy about. What's the use of taking a phone and receiving something which overheats and then replacing it with a colour which I don't even like? Every time I had to pay for a new silicone screen protector as well
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Nov 2021, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2021, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team