KW
Karen W
1 reviews | Active since Mar 2009
05 Dec 2018, 09:21
Vodacom Repairs Cape Tiwn
I sent my tablet in for repair on 9 Nov. Vodacom Repair in Cape Town fixed it on 26 Nov and it was ready to be returned to my outlet according to the repair call centre. It has still not been despatched and their phones are not being answered. We cannot get hold of anyone there. And this is a communication organisation!!!
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Vodacom's replyOfficial
05 Dec 2018, 14:15Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2018, 14:15
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team