vodacom repairs Bull!!!

<p>I'm writing for the 2nd time to Vodacom I am currently an unhappy customer. I booked my phone in cause my phone was giving me problems with the senser and the ringtones all necessary requirements were done before my phone got booked in ,so it was sent to repairs and it was check and it when returned they had said the phone is perfect and nothing is wrong with it but then the guy who assisted me called me to tell me not to pick up my phone because my issues were not resolved the button and ringtones so he returned it back to reps only to receive a call after two or three days to say my phone was water damaged, so now how can such a big thing be missed at 1st only be seen the second time( mind you I had not touched my phone since I had booked it in, which means I could have water damaged it). Now I am told it's either I get my phone as is or I pay R 3000 for access so I claim from my insurance like really I just feel I'm being ********** and that Vodacom doesn't want to do it's job... we pay thousands of rands for insurance only to receive such **** I am ****ed and really disappointed at the incompetence of Vodacom repairs cause if it wasn't for them missing water damage at 1st then saying my phone was perfect at first then we would have been her. <br /> <br />I have been a loyal customer to Vodacom for a very long time and it's not the 1st I have received such service but today i thought this is the last draw I can't take it, I'm withdrawing my contract and insurance and moving it to a company that deserves my loyalty and Money cause Vodacom is S*^t. I want a new phone.</p>