Vodacom repairs bad services

<p>My Apple i-phone screen was crack but the phone was still in a very good working order.. I took it to Vodacom shop to replace the screen. I am on vodacom insured - Cellsure .I Recieved a sms that the phone was at Vodacom repairs nothing futher. Two weeks later i went to the vodacom shop and they phone vodacom repairs. My forms was lost and i had to fill in new ones. I refused. An Afrikaans speaking lady assist me and asked them who is the person working on my phone? Out of the blue they find my forms and said they will send it to Cellsure. </p> <p>Cellsure inform me that the request was to replace the phone and that i had to pay 30% of the vallue of the phone .</p> <p>About R 3200.</p> <p>Numerous of calls later the truth comes out. Vodacom repairs DOES NOT REPLACE I-PHONE SCREENS! This information is withhold from the public! a Waste of calls and time.</p> <p>Vodacom shop do not inform you about this when 1. You buy the i-phone, 2, You insure the i-phone with them 3 You send it in for a screen repair. Cellsure does not tell you this! They inform me later that I can take my i-phone to another repair shop.</p> <p>What is going on? Does Apple i-phone company knows about this? </p> <p>I receive my Iphone back. Screen more damage, but still working. With my new phone I would rather insure it on my house insurance!!!</p> <p>Take note: Vodacom DOES NOT REPLACE I-PHONE SCREENS!</p>